Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Solution Warranty

  • Each ticket that you send to the client assistance Dept will be attended to within approximately 1 hour. The standard requests will be resolved immediately. Yet, if the assistance request you have posted calls for the assistance of a skilled technician, we are going to send the ticket to him and will inform you about the hold–off.

  • Top quality support service
  • Qualified Customer Help Service

  • We offer you 24x7x365 customer support via a ultra–fast ticket program included in your Control Panel. You’re able to e mail us all the time about any of the software packages that come pre–installed on your virtual server, including the selected Linux distribution, the server administration panel and our custom created Web Site Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • Each section of the Web Site Control Panel that is available 100% free with your VPS offers you an internal article base. You can find a variety of illustrative how–to tutorials and a variety of step by step video guides that demonstrate all the fundamental site managing jobs. You can obtain them by clicking on the Help or Video control keys in the right part of each Control Panel section.