Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help Center included in your Web Site Control Panel offers a selection of help articles and regularly asked questions. Aimed towards resolving any common problem that you might chance upon, they are compiled by our support team of expert techs.

  • Top quality support service

  • How–To Videos

  • If you wish to watch how a task is completed or how an issue is taken care of, rather than just reading about it, then have a look at our collection of educational video tutorials. They cover many different issues and will help you swiftly learn how to work with the Web Site Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 customer support service and a 60–minute response guarantee. Our skillful technicians will be available 24–7–365 to respond to your questions and to deal with any issue that you could encounter. Just send a customer support ticket from the Help section and we will reply in a jiffy.