Website Migration
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Q: What precisely does web site migration imply and what does it entail?
A: When your current web hosting provider can no longer satisfy the demands of your web site, or when you face continuous downtime, or if you have to wait for hours for the help desk support team to reply to you, it might be a smart idea to swap your hosting provider, i.e. to move all the files for your websites along with your databases from your current provider to your future provider. At HebergementDe.Site, we know that this can often be hard & time–consuming. For this reason, we will do all that for you at no cost!Our experienced technical staff will move your website content from your present hosting provider to us. Our technicians have got a lot of experience with web site migration and can handle anything – from a standard WordPress blog or Joomla™ CMS–driven web site, to a very elaborate, custom–made app.
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Q: Just how long will it take for my web site to be transferred over to your platform?
A: While we cannot give you an exact time frame, since there are lots of factors, including the physical size of the files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will do our best to transfer your website within 48h, and in certain cases – within 24h (in case the content is not large).
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Q: What info will I have to provide to your Website Migration Department?
A: We’ll require the login details for your old web hosting provider’s Control Panel and the site’s name (domain name).
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Q: The login info for my hosting account is sensitive. How can I rely on you?
A: Our Privacy Policy is an indivisible part of the contract that we’ll have with you as a customer. We are dedicated to safeguarding the security of the private data obtained from the clients. For this purpose, we use technical security measures so as to avoid the loss, the abuse, the alteration or the unauthorized leak of the private information under our control. The security measures include, but are not limited to: physical, digital and managerial methods to protect and secure the info that we acquire online. When we request users to supply financial information (such as a debit card number), this info is secured using the SSL (Secure Sockets Layer) encryption technology.
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Q: How about downtime? Will my web site be unavailable?
A: Your web site will work exactly like it did before with your former hosting provider. Once we are through with the transfer, your site will be configured to work on our hosting platform and we will ask you to preview it. If it is working correctly, all you will need to do is modify the NS resource records for your domain name. Your web site will be transferred over to us with no downtime.
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Q: Will my current hosting provider need to provide any info/help?
A: Nah. We will never touch base with your web hosting provider about anything at all. They won’t be aware of the website transfer either.
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Q: Does it make any difference what platform my current hosting provider is using?
A: Yup. We support all common Linux–driven hosting platforms. We do not support Windows–based web hosting platforms, since we do not offer Windows web hosting solutions ourselves.We also don’t support proprietary website building and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.